We want you to be completely satisfied with your purchase from MilAndi Works.
* Your Purchase can be warrantied for a refund due to defect in materials or workmanship within the first 30 days; contact us to initiate the return and exchange process.
1) Contact Milan or Andi to discuss the issue.
2) Return the item in new condition and appropriately packaged .
The customer is responsible for return shipping and packaging costs. Milandi Works is not responsible for customer's misuse or neglect of a product including prolonged exposure to moisture or extreme temperatures. [which can cause either fading and/or warping of the wood]
* Notify us as soon as possible if your product was damaged in shipping or has become lost in the mail.
***Contact us to discuss issues with Custom Engraved boards as outlined above.
****Warranty claims for Font Style preferences or misspelling of preapproved works are not applicable.
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